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Questions to Ask Cross Country Movers Before You Choose

If you’re preparing to move to a new province, it’s important to choose your cross country movers wisely. It’s a big decision – after all, you want a company you can trust with your belongings! 

Furthermore, all moving services are not exactly the same. Quality of work, policies, and customer service will vary greatly. You want to be sure the company you choose to move you to your new home will provide you the full-service experience you deserve.

When researching cross country movers in Canada, it helps to compile a list of questions you can directly ask of the full-service movers. Here are six such questions that should help you narrow your list of choices.

How Much Do You Charge? 

Most cross country movers charge by a combination of weight and mileage, but every company is different – so ask! In addition, moving costs will depend on whether it is a local move or a move to a new city. If you need storage services, this will also impact your price quote. Other factors that will affect the amount you pay include the number of movers, the supplies needed, the size and amount of your property, and insurance coverage. 

When it comes to time-frames for your move, one thing to keep in mind is that the weekends often have a higher demand, which will increase prices. Any holiday moves will also come with extra fees because moving companies must pay workers extra. The best prices are typically found during the week.

Your pricing also will depend on how extensive you want the services. Full-service packing will cost much more than a simple truck rental. If you DIY the packing, you can save a lot of money, but it does help to reduce the hassle. So, you may want to weigh the value of the services you buy. 

Reputable movers will come to your home and give you an in-person estimate when they see the size, amount, and type of belongings you have. Beware of any movers that refuse to give you an in-home estimate. Also, keep in mind that the cheapest way is not always the best choice, so assess the overall value before making a decision.

What Kind of Valuation Coverage Do You Offer? 

Many customers assume that if a moving company breaks or loses one of their belongings, it’ll be replaced. That is probably true, but the manner of replacement could vary depending on the company and the level of liability coverage you have.

Most long distance movers will offer multiple levels of protection with a wide array of definitions for replacement. Replacement could mean anything from buying a similar item at cost to reimbursing you for the item based on weight alone. Be sure you understand the valuation coverage offered by the movers and buy extra if you need it.

What’s Your Timetable for a Move? 

If you’re going to hire cross country movers, you should understand how they operate. For example, do they give you a two-day window of time when they might come by to pick up and transport your belongings, or do they guarantee an exact date?

Consider whether you have access to storage facilities when you get the timetable just in case the movers need a window of time. They may need to move items before you can get into your new location, which would mean you need pods or a storage container for your property.

What Is Your Payment Schedule? 

In other words, when is the customer’s payment due to the moving company and how much is required up front? It’s important to note that you should never pay the full amount or even a large deposit up front – that’s how a lot of customers get scammed. 

Service providers should offer you payment options and fully explain their policies before you sign a contract. Make sure you understand the details. 

Also ask all the cross country movers you interview whether you would be given the chance to check the condition of your belongings (and account for them all) before surrendering the final payment.

Do You Have Any References I Can Call? 

Testimonials on a website are a great start, but sometimes it’s nice to talk to a real person. This way, you can ask specific questions about how the company performed in terms of timing, safety, and customer service. You may also want to check Google for unbiased reviews that will give you better insight into the company. 

Learn more about Allied’s cross country moving services today.

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