8/28/2007
Allied Van Lines Honors Western Van and Storage as Agent of the Year
Household Goods Mover Recognized for Outstanding Growth and Commitment to Customer Service
HSR Business to Business Inc.
513.346.5557
CHICAGO, August 28, 2007 — Allied Van Lines has announced Western Van and Storage Company of Kent, Washington as its 2006 Agent of the Year. The company was recognized with Allied’s highest honor as a result of its commitment to quality, sales, customer service and hauling.
In 2006, Western Van and Storage achieved an outstanding 22 percent increase in sales revenue and a 19 percent increase in hauling.
During this growth period, the company also maintained an overall excellent quality rating of 4.5 out of a possible 5.0 customer satisfaction rating, confirmed by TeleSight.
“We are extremely surprised and honored to be recognized as Allied’s Agent of the Year,” said Patrick Di Julio, president of Western Van and Storage. “This is the result of a truly collective effort from our dedicated team of professionals that strive to deliver the best service in the business. Every individual at the company—from our packing and loading teams, move coordinators, operations, sales and office staff, to our outstanding fleet of owner-operators—has played an integral part in the company’s growth.”
“We are pleased to honor Western Van and Storage for its commitment to quality, sales, customer service and hauling,” said Eileen McCarthy, vice president and general manager of Allied Van Lines. “Even while growing their business, the Western team maintained an excellent customer satisfaction rating. They truly represent the best in our business.”
Western Van and Storage provides national and local household moving services throughout the United States and Canada. The company also offers international sales, warehouse storage and distribution, military and corporate relocation as well as new product consolidation and delivery services. In February 2008, Western Van and Storage will be celebrating its 60th year as an Allied Van Lines agent.
Allied’s Agent of the Year award recognizes those household goods moving companies that continually provide outstanding customer service and experience growth in all aspects of their household goods moving business. Qualifying agents must generate at least $2 million in revenue in both booking and hauling and meet high standards for quality and customer service. They must also demonstrate a significant increase in the total number of moves and total (hauling and booking) revenue.
About Western Van and Storage
Western Van and Storage, an Allied Van Lines agent, is locally owned and operated, but their services cover both national and international moves. Since 1933 the company has offered guaranteed pricing, meticulous service and trained moving specialists. For more information about Western Moving and Storage, visit www.westernvanandstorage.com or contact the company at 800-426-0568.
About Allied Van Lines
Established in 1928, Allied Van Lines, with more than 500 agent locations in North America, is an experienced leader in household goods moving and specialized transportation services. Allied is one of the established global brands of SIRVA, Inc., (NYSE: SIR), a leader in providing relocation services to corporations, consumers and governments around the world. For more information about Allied Van Lines, visit www.allied.com.
About SIRVA, Inc.
SIRVA, Inc. is a leading provider of relocation solutions to a well-established and diverse customer base around the world. The Company handles all aspects of relocation, including home purchase and home sale services, household goods moving, mortgage services and home closing and settlement services. SIRVA conducts more than 300,000 relocations per year, transferring corporate and government employees along with individual consumers.
The Company operates in more than 40 countries with over 4,000 employees and an extensive network of agents and service providers. SIRVA's well-recognized brands include Allied, Allied International, Allied Pickfords, Allied Special Products, DJK Residential, Global, northAmerican, northAmerican International, Pickfords, SIRVA Mortgage, SIRVA Relocation and SIRVA Settlement. More information about SIRVA can be found on the Company's Web site at www.sirva.com.
Media Contact
Trace Conger