2/10/2004

SIRVA Reports Results for the Full Year and Fourth Quarter Ended December 31, 2003

SIRVA Continues to Grow by Focusing on Customers, Enhancing Services and Expanding Global Footprint

CHICAGO, February 10, 2004 – SIRVA, Inc. (NYSE: SIR), a global relocation services provider, today reported net income of $19.0 million, or $0.27 per diluted share, for the full year ended December 31, 2003. This includes expenses of $28.0 million after tax, or $0.46 per diluted share, related to the company’s November 2003 Initial Public Offering and recapitalization.

Excluding these unusual charges, SIRVA’s 2003 net income was $47.0 million, or $0.73 per diluted share, more than double the performance for the year ended December 31, 2002. The company recorded net income of $20.8 million, or $0.33 per diluted share, for the full year 2002.

SIRVA’s operating revenue for the full year 2003 was $2.35 billion, an increase of 8 percent from the previous year. The company’s revenue less Purchased Transportation Expense (PTE) , or net revenue, was $1 billion, up 19 percent from the previous year.

SIRVA’s 2003 income from operations, excluding the unusual charges, was $129.7 million, a 38 percent increase from the previous year.

“We are very pleased with our results for 2003, as they cap what was a remarkable year for SIRVA," said Brian P. Kelley, president and chief executive officer of SIRVA. “We transitioned from a private to a public company, expanded our global footprint, enhanced our customer-centric services, and delivered outstanding results. Our mission going forward is to generate sustainable revenue, cash and profit growth while continuing to redefine the global relocation services marketplace.”

Fourth Quarter 2003

SIRVA reported a net loss of $12.0 million, or $0.19 per diluted share, for the fourth quarter ended December 31, 2003. This includes expenses of $26.1 million after tax, or $0.39 per diluted share, related to the company’s November 2003 Initial Public Offering and recapitalization.

Excluding these unusual charges, the company’s net income was $14.1 million, or $0.21 per diluted share. SIRVA posted net income of $3.8 million, or $0.05 per diluted share, for the fourth quarter 2002.

SIRVA’s operating revenue for the fourth quarter 2003 was $564.7 million, a 5 percent increase over the same period last year. The company’s net revenue for the fourth quarter 2003 was $266.9 million, a gain of 17 percent over the same quarter in 2002. The company’s fourth quarter 2003 income from operations, excluding the unusual charges, was $33.9 million, up 61 percent from the same period last year.

“Our results for the fourth quarter reflect the success of our strategy in the marketplace,” said Kelley. “We expect to carry this positive overall momentum into 2004.”

Outlook

“We are off to a great start and continue to make significant progress in winning new clients, expanding our relocation services around the world and streamlining our costs,” said Kelley. “We recently began providing relocation services to Dell, Delphi and KPMG, and we expect to gain more customers as companies continue to look for ways to outsource their employee relocations with quality and efficiency in an increasingly competitive global marketplace.”

The company estimates 2004 results from operations to be in line with its long-term financial goals of greater than 10 percent net revenue growth and greater than 20 percent earnings per share growth.

In 2004, SIRVA’s expected operational performance will be augmented by the year-over-year interest expense savings generated through the recapitalization consummated in November 2003. As a result, the company estimates 2004 earnings per share growth to be significantly above its long-term financial goals.

SIRVA’s financial data for the full year and fourth quarter ended December 31, 2003, are included with this news release.

Use of Non-GAAP Financial Measures

In an effort to provide investors with additional information regarding SIRVA’s results as determined by generally accepted accounting principles (GAAP), the company also discloses certain non-GAAP financial measures within the meaning of Regulation G under the federal securities laws, including free cash flow and revenue less PTE, or net revenue. Management believes this information is of interest to investors and facilitates more useful period-to-period comparisons of the company’s financial results. Pursuant to the requirements of Regulation G, the company has attached a reconciliation of the non-GAAP financial measures to the most directly comparable GAAP financial measures.

Webcast

SIRVA will hold a conference call to discuss its results for the full year and fourth quarter ended December 31, 2003, on Tuesday, February 10, 2004, at 11 a.m. Eastern Time (ET). SIRVA’s call will be Webcast by CCBN and can be accessed through the investor relations portion of SIRVA’s Web site at www.sirva.com. It also will be distributed over CCBN’s Investor Distribution Network to both institutional and individual investors. Individual investors can listen to the call through CCBN’s individual investor center at www.fulldisclosure.com or by visiting any of the investor sites in CCBN’s Individual Investor Network. Institutional investors can access the call via CCBN’s password-protected event management site, StreetEvents, at www.streetevents.com. A replay of the call will be available through the investor relations portion of SIRVA’s Web site starting at 2:30 p.m. ET on Tuesday, February 10.

About SIRVA, Inc.

SIRVA, Inc. is a leader in the global relocation industry providing solutions to a well-established and diverse customer base. SIRVA handles more than 385,000 relocations per year, including transferring corporate and government employees and moving individual consumers. The company operates in more than 40 countries with approximately 7,700 employees and an extensive network of agents and other service providers. SIRVA’s well-recognized brand names include Allied, northAmerican, Global, and SIRVA Relocation in North America; Pickfords in the U.K.; Maison Huet in France; Kungsholms in Sweden; ADAM in Denmark; Majortrans Flytteservice in Norway; Arthur Pierre in Belgium; and Allied Pickfords in the Asia Pacific region. More information about SIRVA can be found on the company’s Web site at www.sirva.com. SIRVA is majority owned by Clayton, Dubilier & Rice-managed funds.

SIRVA is comprised of four business segments: Relocation Solutions – North America, Relocation Solutions – Europe & Asia Pacific, Network Services, and Transportation Solutions. An overview of each of these segments is provided below. Each segment’s results for the full year and fourth quarter ended December 31, 2003, can be found in the financial tables that follow this news release.

Relocation Solutions – North America

This segment is SIRVA’s largest business unit and sells to customers in North America under the Allied, Global, northAmerican, and SIRVA Relocation brands. The services it provides include home sale and home purchase services, household goods moving, mortgage services, appraisal and title services, expense management, expatriate services, and high-value products moving.

Relocation Solutions – Europe & Asia Pacific

This segment provides the same services as Relocation Solutions – North America, but to customers in Europe and Asia, under the ADAM, Allied Pickfords, Arthur Pierre, Kungsholms, Maison Huet, Majortrans Flytteservice, and Pickfords brands.

Network Services

This segment offers a wide range of services – including insurance, fleet maintenance programs, equipment and fuel purchasing, and legal/tax services – to moving and storage agents, independent owner-operators and small truck fleets under the NAIT, TransGuard, and Vanguard brands.

Transportation Solutions

This segment provides inventory management solutions using proprietary asset management technology to coordinate a variety of services such as order fulfillment, project-specific delivery management, and the tracing of products through customers’ supply chains.

Forward-Looking Statements

This release includes statements that constitute forward-looking statements within the meaning of the U. S. Private Securities Litigation Reform Act of 1995. Words such as “expects,” “believes,” “anticipates,” “includes,” “plans,” “assumes,” “estimates,” “projects,” “intends,” or variations of such words are generally part of forward-looking statements. Forward-looking statements are made based on management’s current expectations and beliefs concerning future developments and their potential effects upon SIRVA, Inc. and its subsidiaries. There can be no assurance that future developments affecting SIRVA, Inc. and its subsidiaries will be those anticipated by management. These forward-looking statements are not a guarantee of future performance and involve risks and uncertainties, and there are certain important factors that could cause actual results to differ, possibly materially, from expectations or estimates reflected in such forward-looking statements, including without limitation: our ability to continue to compete successfully; changes in the market for our services; general economic conditions being less favorable than expected; global political conditions and the outbreak of war or hostilities or the occurrence of any terrorist attacks, including any nuclear, biological or chemical events; our ability to grow our relocation services business; risks associated with the real estate industry; risks associated with the insurance industry and the ratings of our insurance businesses; increases in costs, including fuel costs and insurance premiums; risks of litigation or governmental investigations as a result of our operations; the seasonal nature of our business; our reliance on, and our ability to attract, agents and owner/operators; changes in the regulatory environment, including antitrust, tax, environmental and insurance laws and regulations, that could negatively affect the operation of our business; risks associated with operating in foreign countries; loss of our key executive officers; our ability to consummate and integrate potential acquisitions; our status as a holding company with no significant operations and consequent reliance on our subsidiaries to make funds available to us; our levels of debt; risks associated with information systems and information systems providers; economic, market and political conditions, including the performance of financial markets; volatility in the securities markets; and fluctuations in foreign currency exchange rates. SIRVA, Inc. does not intend, and is under no obligation, to update any particular forward-looking statement included in this release. The information referred to above, as well as the risks of our business described in our Prospectus filed with the Securities and Exchange Commission on November 25, 2003, pursuant to Rule 424(b)(4) of the Securities Act of 1933, as amended, should be considered by readers when reviewing forward-looking statements contained in this release.

     (i) SIRVA's operating revenue represents amounts billed to customers for
         all aspects of the services that the company provides.  Where SIRVA
         fulfills the transportation service element using its independent
         agent network or other third party service providers, the company
         incurs Purchased Transportation Expense, or PTE, which is included in
         the amount billed to SIRVA's customers.  The level of PTE generally
         increases or decreases in proportion to the operating revenue
         generated from SIRVA's transportation services.  PTE is one of the
         items subtracted from the company's operating revenue in deriving
         SIRVA's operating income.
                                 SIRVA, Inc.
                    Condensed Consolidated Balance Sheets
                        At December 31, 2003 and 2002
                            (Dollars in millions)
                                 (Unaudited)
                                                December 31,      December 31,
                                                       2003              2002
    Current assets:
         Cash and cash equivalents                    $63.1             $45.5
         Short-term investments                         7.8               7.1
         Accounts and notes receivable, net           372.8             309.6
         Mortgages held for resale                     58.1              42.8
         Relocation properties held for resale,
          net                                          89.1              39.1
         Deferred and recoverable income taxes         38.0              37.6
         Other current assets                          32.3              31.1
    Total current assets                              661.2             512.8
    Investments                                        90.3              66.9
    Property and equipment, net                       181.0             171.3
    Goodwill, net                                     355.1             331.1
    Intangible assets, net                            228.4             228.2
    Other long-term assets, net                        33.4              47.2
    Total long-term assets                            888.2             844.7
    Total assets                                   $1,549.4          $1,357.5
    Current liabilities:
         Current portion of long-term debt
          and capital lease obligations                $5.1             $27.3
         Mortgage warehouse facility                   55.5              41.9
         Relocation financing facilities               40.1              15.4
         Other short-term debt                          0.8              15.1
         Accounts payable                             110.3              84.0
         Relocation properties related payables        72.6              38.6
         Insurance and claims reserves                 80.3              76.6
         Accrued transportation expense                69.7              63.7
         Accrued income taxes                           6.7               4.0
         Other current liabilities                    168.2             154.7
    Total current liabilities                         609.3             521.3
    Long-term debt and capital lease obligations      445.5             571.8
    Deferred income taxes                              35.8              26.7
    Other long-term liabilities                        63.5              71.6
                                                      544.8             670.1
    Total liabilities                               1,154.1           1,191.4
    Redeemable shares of common stock                   -                 7.4
    Redeemable junior preferred stock                   -                30.4
    Stockholders' equity:
         Common stock                                   0.7               0.6
         Additional paid-in-capital                   446.5             198.0
         Common stock purchase warrant                  0.6               0.6
         Unearned compensation                         (3.2)              -
         Accumulated other comprehensive loss         (18.5)            (29.1)
         Accumulated deficit                          (20.7)            (39.6)
    Total paid-in-capital and accumulated deficit     405.4             130.5
         Less cost of treasury stock                  (10.1)             (2.2)
    Total stockholders' equity                        395.3             128.3
    Total liabilities and stockholders' equity     $1,549.4          $1,357.5
     Note: certain reclassifications have been made to the balance sheet as of
           December 31, 2002 to conform to the December 31, 2003 presentation.
                                 SIRVA, Inc.
                    Consolidated Statements of Operations
       For the three months and years ended December 31, 2003 and 2002
            (Dollars in millions except share and per share data)
                                 (Unaudited)
                               Three Months Three Months    Year        Year
                                   Ended       Ended       Ended       Ended
                                  Dec. 31,    Dec. 31,    Dec. 31,    Dec. 31,
                                    2003        2002        2003        2002
    Operating revenues             $564.7      $540.1    $2,349.9    $2,185.6
    Operating expenses:
    Purchased transportation
     expense                        297.8       312.7     1,299.9     1,303.2
    Other direct expense            146.2       120.4       576.1       463.9
    Total direct expenses           444.0       433.1     1,876.0     1,767.1
    Gross margin                    120.7       107.0       473.9       418.5
    General and administrative
     expense                         84.9        83.0       338.1       319.9
    Goodwill and intangibles
     amortization                     1.9         1.6         6.1         3.9
    Equity based compensation
     expense                          0.6         -           3.5         -
    Debt extinguishment expense      37.6         -          37.6         -
    Asset impairment charge           -           7.1         -           7.1
    Curtailment and other gains       -         (10.4)        -         (10.4)
    Restructuring and
     headquarters move                -           4.6         -           3.7
    Income (loss) from operations    (4.3)       21.1        88.6        94.3
    Non-operating income (expense)    0.2        (0.3)        0.4        (0.7)
    Interest expense on
     redeemable preferred
     obligation                       0.9         -           1.8         -
    Interest expense                 13.5        16.3        58.5        61.2
    Income (loss) before
     income taxes                   (18.5)        4.5        28.7        32.4
    Provision (benefit) for
     income taxes                    (6.5)        0.7         9.7        11.6
    Net income (loss)              $(12.0)       $3.8       $19.0       $20.8
    Net income (loss) per
     share-basic                   $(0.19)      $0.05       $0.29       $0.33
    Net income (loss) per
     share-diluted                 $(0.19)      $0.05       $0.27       $0.33
    Average number of common
     shares outstanding-
     basic                     62,360,377  56,254,187  58,104,742  51,712,625
    Average number of common
     shares outstanding-
     diluted                   66,410,801  56,380,750  60,933,868  51,832,236
                                 SIRVA, Inc.
               Condensed Consolidated Statements of Cash Flows
       For the three months and years ended December 31, 2003 and 2002
                            (Dollars in millions)
                                 (Unaudited)
                               Three Months Three Months    Year        Year
                                   Ended       Ended       Ended       Ended
                                  Dec. 31,    Dec. 31,    Dec. 31,    Dec. 31,
                                     2003        2002        2003        2002
    Cash flows from operating
     activities:
       Net income (loss)           $(12.0)       $3.8       $19.0       $20.8
       Adjustments to reconcile net
        income (loss) to net cash
        provided by operating
        activities:
         Depreciation and
          amortization               13.7        14.2        51.3        47.4
         Loss on bond extinguishment 25.0          -         25.0        -
         Deferred income taxes       (4.3)      (15.2)        9.5        (5.8)
         Other adjustments           (0.4)        6.1         1.4        10.6
         Change in operating assets
          and liabilities,
          net of effect of
          acquisition:
           Accounts and notes
            receivable               71.6        77.2       (19.9)        5.5
           Mortgages held for resale  8.2         5.5       (15.3)      (16.8)
           Relocation properties
            held for resale, net    (11.6)       (6.8)      (44.2)       (1.2)
           Accounts payable          (6.1)      (14.6)       18.4        (9.1)
           Other current assets and
            liabilities             (37.5)      (32.5)       19.3        (7.3)
           Other long-term assets
            and liabilities           9.6         3.9        14.2        23.1
    Net cash provided by operating
     activities                      56.2        41.6        78.7        67.2
    Cash flows from investing
     activities:
      Additions of property and
       equipment                    (11.2)       (8.5)      (28.6)      (33.5)
      Purchases of investments,
       net of proceeds                0.8        (7.0)      (20.7)       (4.9)
      Acquisitions, net of cash
       acquired                      (3.6)       (0.1)      (33.0)     (102.6)
      Other investing activities      1.6         2.4         4.1         3.5
    Net cash used for investing
     activities                     (12.4)      (13.2)      (78.2)     (137.5)
    Cash flows from financing
     activities:
      Change in short-term debt and
       revolving credit             (83.8)      (24.8)      (41.3)       (5.4)
      Change in mortgage warehouse
       facility                      (7.7)       (5.8)       13.6        16.0
      Change in relocation financing
       facilities                    (0.2)        2.5        21.1         2.2
      Borrowings on long-term debt  426.1         -         426.5        50.4
      Payments on long-term debt
       and capital leases          (545.3)       (4.1)     (566.9)      (31.9)
      Proceeds from issuance of
       common stock, net            229.5         4.8       232.7        66.3
      Premium on bond
       extinguishment               (25.0)        -         (25.0)        -
      Redemption of junior
       preferred obligation         (32.6)        -         (32.6)        -
      Other financing activities     (4.2)       (2.9)      (14.1)      (15.4)
    Net cash provided by (used for)
     financing activities           (43.2)      (30.3)       14.0        82.2
    Effect of translation
     adjustments on cash              1.8         0.5         3.1         1.5
    Net increase (decrease) in cash
     and cash equivalents             2.4        (1.4)       17.6        13.4
    Cash and cash equivalents at
     beginning of period             60.7        46.9        45.5        32.1
    Cash and cash equivalents at
     end of period                  $63.1       $45.5       $63.1       $45.5
                                 SIRVA, Inc.
                 Non-GAAP Consolidated Income Statements (1)
       For the three months and years ended December 31, 2003 and 2002
            (Dollars in millions except share and per share data)
                                 (Unaudited)
                               Three Months Three Months    Year        Year
                                   Ended       Ended       Ended       Ended
                                  Dec. 31,    Dec. 31,    Dec. 31,    Dec. 31,
                                     2003        2002        2003        2002
    Operating Revenues             $564.7      $540.1    $2,349.9    $2,185.6
    Operating Expenses:
    Purchased transportation
     expense                        297.8       312.7     1,299.9     1,303.2
    Other direct expense            146.2       120.4       576.1       463.9
    Total direct expenses           444.0       433.1     1,876.0     1,767.1
    Gross Margin                    120.7       107.0       473.9       418.5
    General and administrative
     expense                         84.9        83.0       338.1       319.9
    Goodwill and intangibles
     amortization                     1.9         1.6         6.1         3.9
    Asset impairment charge           -           7.1         -           7.1
    Curtailment and other gains       -         (10.4)        -         (10.4)
    Restructuring and
     headquarters move                -           4.6         -           3.7
    Income from operations           33.9        21.1       129.7        94.3
    Non-operating income (expense)    0.2        (0.3)        0.4        (0.7)
    Interest expense on
     redeemable preferred
     obligation                       0.9         -           1.8         -
    Interest expense                 12.2        16.3        57.2        61.2
    Income before income taxes       21.0         4.5        71.1        32.4
    Provision for income taxes        6.9         0.7        24.1        11.6
    Net income                      $14.1        $3.8       $47.0       $20.8
    Net income per share-basic      $0.23       $0.05       $0.77       $0.33
    Net income per share-
     diluted                        $0.21       $0.05       $0.73       $0.33
    Average number of common
     shares outstanding-
     basic                     62,360,377  56,254,187  58,104,742  51,712,625
    Average number of common
     shares outstanding-
     diluted                   66,410,801  56,380,750  60,933,868  51,832,236
     (1) In addition to reporting financial results in accordance with
         generally accepted accounting principles, SIRVA, Inc. provides non-
         GAAP consolidated income statements as additional information.  These
         statements and measures are not in accordance with, or an alternative
         for, GAAP and may be different from measures used by other companies.
         The non-GAAP consolidated income statements eliminate expenses
         related to our Initial Public Offering and recapitalization.  We
         believe this presentation allows investors to evaluate the current
         operational and financial performance of our core business as an
         indicator of future operational and financial performance.  SIRVA's
         management uses these alternative presentations and measures for
         reviewing our financial results and for business planning and
         performance measurement.  We disclose this information externally
         along with a complete reconciliation of their comparable GAAP
         amounts, to provide access to the detail and general nature of
         adjustments made to GAAP financial results.  See the attached
         schedule disclosing the adjustments made to the above non-GAAP
         consolidated income statements.
                                 SIRVA, Inc.
                    Reconciliation of Non-GAAP Adjustments
            For the three months and year ended December 31, 2003
            (Dollars in millions except share and per share data)
                                 (Unaudited)
                                    Three Months Ended        Year Ended
                                     December 31, 2003     December 31, 2003
                                    As     Adjust- Non-    As     Adjust- Non-
                                 Reported  ments   GAAP Reported  ments   GAAP
    Equity based compensation
     expense (a)                      $0.6  $(0.6)  $-     $3.5  $(3.5)  $-
    Debt extinguishment expense (b)   37.6  (37.6)   -     37.6  (37.6)   -
    Income (loss) from operations     (4.3)  38.2   33.9   88.6   41.1  129.7
    Interest expense (c)              13.5   (1.3)  12.2   58.5   (1.3)  57.2
    Income (loss) before income
     taxes                           (18.5)  39.5   21.0   28.7   42.4   71.1
    Provision (benefit) for income
     taxes                            (6.5)  13.4    6.9    9.7   14.4   24.1
    Net income (loss)               $(12.0) $26.1  $14.1  $19.0  $28.0  $47.0
    Net income (loss) per share -
     basic                          $(0.19) $0.42  $0.23  $0.29  $0.48  $0.77
    Net income (loss) per share -
     diluted (d)                    $(0.19) $0.39  $0.21  $0.27  $0.46  $0.73
     (a) The $0.6 million and $3.5 million charges for equity-based
         compensation expense for the three months and year ended December 31,
         2003, respectively, were due to stock subscriptions and stock option
         grants made to certain managers and directors in June and August
         2003.  The expense has been recorded as the difference in the
         subscription or exercise price and the deemed fair value of our
         common and redeemable common stock on the date of the grant in
         accordance with APB 25.  The total non-cash and equity-based
         compensation expense to be recognized by us in respect to these
         transactions is $6.8 million.  We expect to recognize over the option
         vesting period $1.5 million, $0.9 million, $0.5 million, $0.3 million
         and $0.1 million in each of 2004, 2005, 2006, 2007 and 2008,
         respectively.
     (b) The $37.6 million charge for debt extinguishment was due to the
         repurchase of senior subordinated notes and the refinancing of our
         senior credit facility.  The tender premium paid on the senior
         subordinated notes was $25.0 million. In addition, we wrote off
         $12.6 million of deferred debt issuance costs associated with the
         previous senior credit facility and the indentures.
     (c) The $1.3 million charge to interest expense was due to the write off
         of unrecognized hedging losses associated with open interest rate
         swap agreements in relation to the previous senior credit facility.
     (d) For the three months ended December 31, 2003, potentially dilutive
         securities totaling 4,050,424 shares have not been included in the
         determination of diluted net income (loss) per share as their
         inclusion would be anti-dilutive.
   Reconciliation of Net Cash Provided by Operating Activities to Free Cash
                                     Flow
   For the three months and years ended December 31, 2003 and December 31,
                                     2002
                            (Dollars in millions)
                                 (Unaudited)
                                            Three Months Ended    Year Ended
                                               December 31,      December 31,
                                              2003     2002     2003     2002
    Net cash provided  by operating
     activities as reported                  $56.2    $41.6    $78.7    $67.2
    Capital and agent expenditures, net of
     sale proceeds                            (9.6)    (6.1)   (24.5)   (29.9)
    Change in mortgage warehouse facility     (7.7)    (5.8)    13.6     16.0
    Change in relocation financing
     facilities                               (0.2)     2.5     21.1      2.2
    Free cash flow (e)                       $38.7    $32.2    $88.9    $55.5
     (e) For internal management purposes, we use a measure of free cash flow.
         This measure deducts our capital and agent expenditures, net of sale
         proceeds and includes the impact of movements in our mortgage
         warehouse and relocation financing facilities from our net cash
         provided by operating activities, as we believe that the facilities
         are of a cash-neutral nature i.e.. they move in tandem with the
         change in mortgages held for sale and relocation properties held for
         sale.
                                 SIRVA, Inc.
                               Segment Analysis
       For the three months and years ended December 31, 2003 and 2002
                            (Dollars in millions)
                                 (Unaudited)
                             Three Months Ended December 31, 2003
                   Global Relocation
                      Solutions
                            Europe &
                     North    Asia    Network Transportation         Total
                    America  Pacific  Service  Solutions  Corporate  SIRVA
    Operating
     revenues        $362.5   $127.3    $45.3     $29.6        -    $564.7
    Purchased
     transportation
     expense          256.4     32.6        -       8.8        -     297.8
    Net revenue (1)  $106.1    $94.7    $45.3     $20.8        -    $266.9
    Income (loss)
     from operations  $14.9     $6.3    $10.6      $2.3    $(38.4)   $(4.3)
                             Three Months Ended December 31, 2002
                    Global Relocation
                        Solutions
                            Europe &
                     North    Asia    Network Transportation         Total
                    America  Pacific  Service  Solutions  Corporate  SIRVA
    Operating
     revenues        $371.3   $107.9    $35.2     $25.7         -   $540.1
    Purchased
     transportation
     expense          276.2     30.5        -       6.0         -    312.7
    Net revenue
     (1)              $95.1    $77.4    $35.2     $19.7         -   $227.4
    Income (loss)
     from operations   $5.7     $7.7     $8.6     $(0.5)    $(0.4)   $21.1
                                    Year Ended December 31, 2003
                    Global Relocation
                        Solutions
                             Europe &
                     North    Asia    Network Transportation         Total
                    America  Pacific  Service  Solutions  Corporate  SIRVA
    Operating
     revenues      $1,602.9   $478.2   $163.2    $105.6        -  $2,349.9
    Purchased
     transportation
     expense        1,144.9    127.2        -      27.8        -   1,299.9
    Net revenue
     (1)             $458.0   $351.0   $163.2     $77.8        -  $1,050.0
    Income (loss)
     from operations  $59.8    $30.2    $36.7      $4.1    $(42.2)   $88.6
                                    Year Ended December 31, 2002
                   Global Relocation
                       Solutions
                             Europe &
                     North    Asia    Network Transportation         Total
                    America  Pacific  Service  Solutions  Corporate  SIRVA
    Operating
     revenues      $1,544.4   $408.0   $125.0    $108.2        -  $2,185.6
    Purchased
    transportation
     expense        1,164.8    110.5        -      27.9        -   1,303.2
    Net revenue
     (1)             $379.6   $297.5   $125.0     $80.3        -    $882.4
    Income (loss)
     from operations  $41.0    $24.8    $26.5      $3.3     $(1.3)   $94.3
     (1) Our operating revenues represent amounts billed to customers for all
         aspects of the services that the we provide.  Where we fulfill the
         transportation service element using our independent agent network or
         other third party service providers, we incur purchased
         transportation expense, or PTE, which is included in the amount
         billed to our customers.  The level of PTE generally increases or
         decreases in proportion to the operating revenues generated from our
         transportation services.  PTE is one of the the items subtracted from
         the Company's operating revenues in deriving SIRVA's income (loss)
         from operations.  The metric net revenue is derived by taking
         operating revenues less PTE.
SOURCE  SIRVA, Inc.
    -0-                             02/10/2004
    /CONTACT:  Investor: John Springer, Vice President, Investor Relations,
+1-630-468-4797, Media: Jim Trainor, Vice President, Corporate Communications,
+1-630-468-4828 (work), +1-630-334-7865 (cell), both of SIRVA, Inc.; or Chuck
Dohrenwend of Broadgate Consultants, Inc., +1-212-232-2227, for SIRVA, Inc. /
    /Web site:  http://www.sirva.com /
    (SIR)
CO:  SIRVA, Inc.
ST:  Illinois
IN:  TRN
SU:  ERN CCA
AA 
-- NYTU063 --
0649 02/10/2004 09:15 EST http://www.prnewswire.com
i"Safe Harbor" Statement under the Private Securities Litigation Reform Act 
of 1995: Statements in this press release regarding SIRVA Inc.'s business 
which are not historical facts are "forward-looking statements" that involve
 risks and uncertainties. For a discussion of such risks and uncertainties, 
which could cause actual results to differ from those contained in the 
forward-looking statements, see "Risk Factors" in the Company's Annual Report 
or Form 10-K for the most recently ended fiscal year.
SIRVA’s operating revenue represents amounts billed to customers for all aspects of the services that the company provides. Where SIRVA fulfills the transportation service element using its independent agent network or other third party service providers, the company incurs Purchased Transportation Expense, or PTE, which is included in the amount billed to SIRVA’s customers. The level of PTE generally increases or decreases in proportion to the operating revenue generated from SIRVA’s transportation services. PTE is one of the items subtracted from the company’s operating revenue in deriving SIRVA’s operating income.

Investor Contact

John Springer
Vice President
Investor Relations
630-468-4797

Media Contacts

Jim Trainor
Vice President
Corporate Communications
630.468.4828 (work)
630.334.7865 (cell)

Chuck Dohrenwend
Broadgate Consultants, Inc.
212-232-2227

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