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Household Movers: Quality Service

Our quality service is what makes us one of the most trusted household moving companies in the industry. At Allied, we realize that nothing earns your trust like quality service. However, we don't just talk quality. We back it up with real, measurable results.

Allied introduced our Quality of Service Audit (QSA) in 1995. The QSA was developed to act as a "checks and balances" for Allied, ensuring our customers receive the highest quality household moving services available anywhere. After conducting thorough research, we identified the things that held the greatest weight when it came to customer satisfaction during and after their household move. After acquiring that information, we developed a unique, accurate customer service satisfaction survey. An independent, third party conducts the QSA, and Allied tabulates the results and posts them for our movers to see.

Based on what we've learned, we have developed an assortment of exclusive, quality-enhancing programs to assure every move we make is the right move and to ensure we are constantly improving upon our already outstanding quality service.

Equipment Standards

A formal inspection of our fleet of vehicles is conducted once a year. The driver inspects the vehicles daily. Vehicles must be cleaned inside and out habitually, and the appearance must be at an acceptable level at all times.

Allied's Quality Service for Every Household Move

Our quality service is one of the biggest benefits to moving with Allied. We do the research regarding what works and what doesn't during household moving to ensure the highest level of customer satisfaction. The extensive measures we take guarantee quality throughout the household move for an enjoyable, worry-free experience. Our quality-enhancing quality assurance programs ensure that every move is a quality move.

WHAT OUR CUSTOMERS SAY...
Eveyone was helpful and precise and did everything they said they would do. Everything was done on time, making the process easy.Joanne D of Montreal, QC
Allied Van Lines, Inc.
MC 15735 U.S. DOT No.076235
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