Allied Advantage
Allied Van Line is a leader in the marketplace. When you become an Allied Agent, you will have certain advantages over your competitor agents. These advantages are listed below.
Technology
- Agent Performance Analysis (APA)
- Web based agent performance tracking tool
- Provides ability to monitor and improve agent performance
- Web based applications
- Claims Management System
- Move Order System
- Planning and Dispatch
- Agent Statements
- Systems Support
- 24 hour access to technology support
Commitment to Quality
- Commitment to performance evaluation through:
- Regular customer surveys
- Quality audits
- Claims tracking (frequency and severity)
- "Better Together" Program
- Claims Management
- Claims prevention emphasized
- Online Claims submission
- Agent and drivers authorized to settle claims up to certain amount
- Single source contact for corporate claim settlement
Sales & Pricing Support
- Robust Product Offering
- Flexible Market Oriented Pricing Programs
- Training/Resources
Marketing Strength
- Allied brand name recognition
- Lead Management Program
- Centralized call center filters leads to agents
- Affinity programs
- Partnerships with other organizations to bring more business to our agents
- Yellow Page Co-op Advertising Program
- Agent Internet Search Engine Marketing Program
- Agent Direct Mail Program
- Agent E-mail Marketing Programs (Consumer © Corporate)
- National Print Advertising Campaign (Corporate)
- Retail Box Kit Program (Costco)
Agent Involvement
- Agent committees with decision making influence
- Hauling
- Quality
- Sales
- Sales and Marketing
- Canadian Allied Agent Association (CAAA)
